Many iPhone users rely on the Boots app for shopping and pharmacy services, but like any other application, it can experience hiccups that can lead to unexpected crashes. Understanding the frustration and urgency to get the app back up and running smoothly, this article will guide you through a series of straightforward steps to troubleshoot the problem. From checking the server status to reinstalling the app, these suggestions are designed to help restore functionality to your Boots app with minimal hassle.
Solution 1: Check Boots Server Status
Boots has faced outages before, and there is a good possibility that it might be facing downtimes now. We suggest you check Downdetector to check if Boots is down.
However, if Boots is up and running fine, let’s try a few more methods to troubleshoot and resolve the issue.
Solution 2: Restart Your Device
A simple yet effective starting point is to restart your device. This basic troubleshooting step can resolve minor glitches and improve your device’s performance, ensuring a smoother operation of Boots.
Here’s how you can restart:
- To turn off your device:
- For iPhone X and later models: Press and hold the volume down button along with the side button.
- For iPhone SE (2nd or 3rd generation), 7, and 8: Press and hold the side button.
- For iPhone SE (1st generation), 5s, 5c, or 5: Press and hold the top power button.
- Slide to power off when prompted and wait for about 30 seconds.
- Power your iPhone back on by holding the power button until the logo appears.
Solution 3: Toggle Airplane Mode
Toggling Airplane Mode on and off can refresh your device’s network connections, which might solve the crashing issue:
- Swipe into your device’s Control Center.
- Tap the Airplane Mode icon to turn it on, wait a few seconds, then tap again to turn it off.
Solution 4: Close Boots and Background Apps
Another common issue is the lack of sufficient RAM to support both Boots and other background applications. Closing all apps can free up the iPhone’s memory:
- Double-press the home button or swipe up from the bottom (for devices with Face ID) to access the app switcher.
- Locate Boots and swipe it up to close.
Solution 5: Update Boots
Using an outdated version of Boots can lead to crashing. Ensure you have the latest version installed by checking for updates in the App store. Developers regularly release updates to fix bugs and improve performance.
Solution 6: Update Your Device’s OS
Keeping your device’s operating system up to date is crucial for app compatibility and performance:
- Go to Settings > General > Software Update.
- If an update is available, follow the prompts to install the latest version.
Solution 7: Reinstall Boots
If updating doesn’t work, try reinstalling Boots:
- Press and hold the app icon on your home screen until a menu appears.
- Tap “Remove App” or “Delete App” and confirm.
- Reinstall Boots from the App Store.
To sum up, when the Boots app crashes on your iPhone, it’s rarely a cause for major concern. By following the simple solutions outlined in this article, you can swiftly address the issue and get back to using the app as intended. Whether it’s a quick restart or a more involved update, these steps will ensure that you can continue shopping and accessing pharmacy services with ease and convenience.