In today’s fast-paced digital world, mobile apps have become an essential part of our everyday transactions. PayPal, being one of the leading payment platforms, is extensively used for both personal and business purposes through iPhones across the globe. However, encountering a crash while using the PayPal app can be frustrating and hinder your financial activities. Finding a solution to restore the app’s functionality quickly is crucial to ensure that your transactions are not disrupted. The following guide provides practical steps to troubleshoot and fix the issue when PayPal unexpectedly crashes on your iPhone.
Solution 1: Check PayPal Server Status
PayPal has faced outages before, and there is a good possibility that it might be facing downtimes now. We suggest you check Downdetector to check if PayPal is down.
However, if PayPal is up and running fine, let’s try a few more methods to troubleshoot and resolve the issue.
Solution 2: Restart Your Device
A simple yet effective starting point is to restart your device. This basic troubleshooting step can resolve minor glitches and improve your device’s performance, ensuring a smoother operation of PayPal.
Here’s how you can restart:
- To turn off your device:
- For iPhone X and later models: Press and hold the volume down button along with the side button.
- For iPhone SE (2nd or 3rd generation), 7, and 8: Press and hold the side button.
- For iPhone SE (1st generation), 5s, 5c, or 5: Press and hold the top power button.
- Slide to power off when prompted and wait for about 30 seconds.
- Power your device back on by holding the power button until the logo appears.
Solution 3: Toggle Airplane Mode
Toggling Airplane Mode on and off can refresh your device’s network connections, which might solve the crashing issue:
- Swipe into your device’s Control Center.
- Tap the Airplane Mode icon to turn it on, wait a few seconds, then tap again to turn it off.
Solution 4: Close PayPal and Background Apps
Another common issue is the lack of sufficient RAM to support both PayPal and other background applications. Closing all apps can free up the iPhone’s memory:
- Double-press the home button or swipe up from the bottom (for devices with Face ID) to access the app switcher.
- Locate PayPal and swipe it up to close.
Solution 5: Update PayPal
Using an outdated version of PayPal can lead to crashing. Ensure you have the latest version installed by checking for updates in the App store. Developers regularly release updates to fix bugs and improve performance.
Solution 6: Update Your Device’s OS
Keeping your device’s operating system up to date is crucial for app compatibility and performance:
- Go to Settings > General > Software Update.
- If an update is available, follow the prompts to install the latest version.
Solution 7: Reinstall PayPal
If updating doesn’t work, try reinstalling PayPal:
- Press and hold the app icon on your home screen until a menu appears.
- Tap “Remove App” or “Delete App” and confirm.
- Reinstall PayPal from the App Store.
In conclusion, a crashing PayPal app on your iPhone can disrupt your day and cause transaction delays. By following the straightforward solutions provided, such as checking server statuses, restarting your device, updating both the app and your device’s operating system, or reinstalling the PayPal app, you can usually resolve the problem with ease. Ensuring a smooth and uninterrupted PayPal experience on your iPhone helps you maintain the flow of your online financial activities without unnecessary stress.
