With the rise of remote work and virtual meetings, Zoom has become an essential application for many iPhone users. However, it can be quite frustrating when this crucial app suddenly stops working. Whether you’re preparing for an important business call or trying to connect with friends and family, a crashing app can disrupt your plans. Fortunately, there are several steps you can take to troubleshoot and fix the issue. This article explores practical solutions to help get your Zoom app back up and running smoothly on your iPhone.
Solution 1: Check Zoom Server Status
Zoom has faced outages before, and there is a good possibility that it might be facing downtimes now. We suggest you check Downdetector to check if Zoom is down.
However, if Zoom is up and running fine, let’s try a few more methods to troubleshoot and resolve the issue.
Solution 2: Restart Your Device
A simple yet effective starting point is to restart your device. This basic troubleshooting step can resolve minor glitches and improve your device’s performance, ensuring a smoother operation of Zoom.
Here’s how you can restart:
- To turn off your device:
- For iPhone X and later models: Press and hold the volume down button along with the side button.
- For iPhone SE (2nd or 3rd generation), 7, and 8: Press and hold the side button.
- For iPhone SE (1st generation), 5s, 5c, or 5: Press and hold the top power button.
- Slide to power off when prompted and wait for about 30 seconds.
- Power your iPhone back on by holding the power button until the logo appears.
Solution 3: Toggle Airplane Mode
Toggling Airplane Mode on and off can refresh your device’s network connections, which might solve the crashing issue:
- Swipe into your iPhone’s Control Center.
- Tap the Airplane Mode icon to turn it on, wait a few seconds, then tap again to turn it off.
Solution 4: Close Zoom and Background Apps
Another common issue is the lack of sufficient RAM to support both Zoom and other background applications. Closing all apps can free up the iPhone’s memory:
- Double-press the home button or swipe up from the bottom (for devices with Face ID) to access the app switcher.
- Locate Zoom and swipe it up to close.
Solution 5: Update Zoom
Using an outdated version of Zoom can lead to not working. Ensure you have the latest version installed by checking for updates in the App store. Developers regularly release updates to fix bugs and improve performance.
Solution 6: Update Your Device’s OS
Keeping your device’s operating system up to date is crucial for app compatibility and performance:
- Go to Settings > General > Software Update.
- If an update is available, follow the prompts to install the latest version.
Solution 7: Reinstall Zoom
If updating doesn’t work, try reinstalling Zoom:
- Press and hold the app icon on your home screen until a menu appears.
- Tap “Remove App” or “Delete App” and confirm.
- Reinstall Zoom from the App Store.
In conclusion, a crashing Zoom app on your iPhone can be an impediment to your productivity and communication needs, but it’s often a problem with a solution within reach. By following the steps outlined – from checking server statuses and restarting devices, to updating software and toggling settings – you can often resolve the issue quickly. If all else fails, reinstalling Zoom can be your final resort. With these troubleshooting methods, you’re now equipped to handle the hiccup and return to your virtual meetings with minimal disruption.
