Experiencing an app crash can be frustrating, especially when it happens with an app you rely on like Uber. When you’re in a hurry and your Uber app stops working on your iPhone, it can throw a wrench into your plans. This can happen for a variety of reasons, ranging from server issues to outdated software. Fortunately, there are several troubleshooting steps you can take to get back on the road. In this guide, we’ll explore some simple solutions you can try to fix the Uber app crash issue and ensure that your app runs smoothly, so you can ride with ease once again.
Solution 1: Check Uber Server Status
Uber has faced outages before, and there is a good possibility that it might be facing downtimes now. We suggest you check Downdetector to check if Uber is down.
However, if Uber is up and running fine, let’s try a few more methods to troubleshoot and resolve the issue.
Solution 2: Restart Your Device
A simple yet effective starting point is to restart your device. This basic troubleshooting step can resolve minor glitches and improve your device’s performance, ensuring a smoother operation of Uber.
Here’s how you can restart:
- To turn off your device:
- For iPhone X and later models: Press and hold the volume down button along with the side button.
- For iPhone SE (2nd or 3rd generation), 7, and 8: Press and hold the side button.
- For iPhone SE (1st generation), 5s, 5c, or 5: Press and hold the top power button.
- Slide to power off when prompted and wait for about 30 seconds.
- Power your device back on by holding the power button until the logo appears.
Solution 3: Toggle Airplane Mode
Toggling Airplane Mode on and off can refresh your device’s network connections, which might solve the crashing issue:
- Swipe into your iPhone’s Control Center.
- Tap the Airplane Mode icon to turn it on, wait a few seconds, then tap again to turn it off.
Solution 4: Close Uber and Background Apps
Another common issue is the lack of sufficient RAM to support both Uber and other background applications. Closing all apps can free up the device’s memory:
- Double-press the home button or swipe up from the bottom (for devices with Face ID) to access the app switcher.
- Locate Uber and swipe it up to close.
Solution 5: Update Uber
Using an outdated version of Uber can lead to not working. Ensure you have the latest version installed by checking for updates in the App store. Developers regularly release updates to fix bugs and improve performance.
Solution 6: Update Your Device’s OS
Keeping your device’s operating system up to date is crucial for app compatibility and performance:
- Go to Settings > General > Software Update.
- If an update is available, follow the prompts to install the latest version.
Solution 7: Reinstall Uber
If updating doesn’t work, try reinstalling Uber:
- Press and hold the app icon on your home screen until a menu appears.
- Tap “Remove App” or “Delete App” and confirm.
- Reinstall Uber from the App Store.
In conclusion, dealing with the Uber app crashing on your iPhone can disrupt your day, but it doesn’t have to ruin it. By following the steps provided – checking the server status, rebooting your device, toggling airplane mode, closing unnecessary apps, updating both the Uber app and your device’s OS, or even reinstalling Uber – you can solve the problem and minimize any inconvenience. Remember, if you encounter persistent issues, reaching out to Uber support can also provide additional assistance to ensure your experience is as seamless as possible.
