ShutEye is an app designed to help users track their sleep patterns and improve their overall sleep quality. However, like any application, it may sometimes run into troubles, such as crashing unexpectedly on an iPhone. Such problems can be frustrating, but luckily there are a number of basic troubleshooting steps that can often resolve the issue. This article will guide you through various solutions to fix the ShutEye app crashing, from checking server statuses to reinstalling the app, so you can get back to having a good night’s rest without any technical interruptions.
Solution 1: Check ShutEye Server Status
ShutEye has faced outages before, and there is a good possibility that it might be facing downtimes now. We suggest you check Downdetector to check if ShutEye is down.
However, if ShutEye is up and running fine, let’s try a few more methods to troubleshoot and resolve the issue.
Solution 2: Restart Your Device
A simple yet effective starting point is to restart your device. This basic troubleshooting step can resolve minor glitches and improve your device’s performance, ensuring a smoother operation of ShutEye.
Here’s how you can restart:
- To turn off your device:
- For iPhone X and later models: Press and hold the volume down button along with the side button.
- For iPhone SE (2nd or 3rd generation), 7, and 8: Press and hold the side button.
- For iPhone SE (1st generation), 5s, 5c, or 5: Press and hold the top power button.
- Slide to power off when prompted and wait for about 30 seconds.
- Power your device back on by holding the power button until the logo appears.
Solution 3: Toggle Airplane Mode
Toggling Airplane Mode on and off can refresh your iPhone’s network connections, which might solve the crashing issue:
- Swipe into your device’s Control Center.
- Tap the Airplane Mode icon to turn it on, wait a few seconds, then tap again to turn it off.
Solution 4: Close ShutEye and Background Apps
Another common issue is the lack of sufficient RAM to support both ShutEye and other background applications. Closing all apps can free up the device’s memory:
- Double-press the home button or swipe up from the bottom (for devices with Face ID) to access the app switcher.
- Locate ShutEye and swipe it up to close.
Solution 5: Update ShutEye
Using an outdated version of ShutEye can lead to not working. Ensure you have the latest version installed by checking for updates in the App store. Developers regularly release updates to fix bugs and improve performance.
Solution 6: Update Your Device’s OS
Keeping your device’s operating system up to date is crucial for app compatibility and performance:
- Go to Settings > General > Software Update.
- If an update is available, follow the prompts to install the latest version.
Solution 7: Reinstall ShutEye
If updating doesn’t work, try reinstalling ShutEye:
- Press and hold the app icon on your home screen until a menu appears.
- Tap “Remove App” or “Delete App” and confirm.
- Reinstall ShutEye from the App Store.
In conclusion, if ShutEye crashes on your iPhone, don’t let your sleep suffer. There’s a good chance that by following the steps we’ve outlined—checking the server status, restarting your device, toggling airplane mode, closing unnecessary apps, updating the app and your device’s OS, or reinstalling ShutEye—you can resolve the problem quickly and easily. These simple solutions are often effective in getting your apps back on track, so you can continue improving your sleep quality with the help of ShutEye.
