If you’re a Tesco app user, you might occasionally experience the frustrating event of the app crashing on your iPhone. This not only interrupts your shopping experience but may also hinder you from taking advantage of timely deals or completing your grocery list. Luckily, there are several troubleshooting steps you can try to resolve the issue and get your app running smoothly again. From checking the server status to updating your device’s operating system, we’ll guide you through some easy solutions to prevent or fix the Tesco app crash on your iPhone.
Solution 1: Check Tesco Server Status
Tesco has faced outages before, and there is a good possibility that it might be facing downtimes now. We suggest you check Downdetector to check if Tesco is down.
However, if Tesco is up and running fine, let’s try a few more methods to troubleshoot and resolve the issue.
Solution 2: Restart Your Device
A simple yet effective starting point is to restart your device. This basic troubleshooting step can resolve minor glitches and improve your device’s performance, ensuring a smoother operation of Tesco.
Here’s how you can restart:
- To turn off your device:
- For iPhone X and later models: Press and hold the volume down button along with the side button.
- For iPhone SE (2nd or 3rd generation), 7, and 8: Press and hold the side button.
- For iPhone SE (1st generation), 5s, 5c, or 5: Press and hold the top power button.
- Slide to power off when prompted and wait for about 30 seconds.
- Power your iPhone back on by holding the power button until the logo appears.
Solution 3: Toggle Airplane Mode
Toggling Airplane Mode on and off can refresh your iPhone’s network connections, which might solve the crashing issue:
- Swipe into your iPhone’s Control Center.
- Tap the Airplane Mode icon to turn it on, wait a few seconds, then tap again to turn it off.
Solution 4: Close Tesco and Background Apps
Another common issue is the lack of sufficient RAM to support both Tesco and other background applications. Closing all apps can free up the device’s memory:
- Double-press the home button or swipe up from the bottom (for devices with Face ID) to access the app switcher.
- Locate Tesco and swipe it up to close.
Solution 5: Update Tesco
Using an outdated version of Tesco can lead to crashing. Ensure you have the latest version installed by checking for updates in the App store. Developers regularly release updates to fix bugs and improve performance.
Solution 6: Update Your Device’s OS
Keeping your device’s operating system up to date is crucial for app compatibility and performance:
- Go to Settings > General > Software Update.
- If an update is available, follow the prompts to install the latest version.
Solution 7: Reinstall Tesco
If updating doesn’t work, try reinstalling Tesco:
- Press and hold the app icon on your home screen until a menu appears.
- Tap “Remove App” or “Delete App” and confirm.
- Reinstall Tesco from the App Store.
In conclusion, a crashing app can be quite a nuisance, especially when it’s one that you rely on for daily activities such as shopping at Tesco. By following the steps outlined, such as ensuring the server is up, restarting your device, or reinstalling the app, you can usually overcome any temporary glitches. Remember to keep both the app and your iOS updated to minimize the chances of crashes in the future. With these solutions in your tech toolkit, you’ll be able to handle the Tesco app crash with ease and get back to filling your virtual cart in no time.