As reliance on mobile applications for workplace collaboration continues to grow, encountering issues with crucial apps like Microsoft Teams can cause significant disruptions in our daily work routine. For iPhone users experiencing crashes with Microsoft Teams, the frustration can be overwhelming. However, troubleshooting the problem doesn’t need to be complicated. In this article, we will outline a range of simple solutions you can try to get Microsoft Teams running smoothly on your device once again, ensuring that you stay connected with your team and maintain your productivity.
Solution 1: Check Microsoft Teams Server Status
Microsoft Teams has faced outages before, and there is a good possibility that it might be facing downtimes now. We suggest you check Downdetector to check if Microsoft Teams is down.
However, if Microsoft Teams is up and running fine, let’s try a few more methods to troubleshoot and resolve the issue.
Solution 2: Restart Your Device
A simple yet effective starting point is to restart your device. This basic troubleshooting step can resolve minor glitches and improve your device’s performance, ensuring a smoother operation of Microsoft Teams.
Here’s how you can restart:
- To turn off your device:
- For iPhone X and later models: Press and hold the volume down button along with the side button.
- For iPhone SE (2nd or 3rd generation), 7, and 8: Press and hold the side button.
- For iPhone SE (1st generation), 5s, 5c, or 5: Press and hold the top power button.
- Slide to power off when prompted and wait for about 30 seconds.
- Power your iPhone back on by holding the power button until the logo appears.
Solution 3: Toggle Airplane Mode
Toggling Airplane Mode on and off can refresh your device’s network connections, which might solve the crashing issue:
- Swipe into your iPhone’s Control Center.
- Tap the Airplane Mode icon to turn it on, wait a few seconds, then tap again to turn it off.
Solution 4: Close Microsoft Teams and Background Apps
Another common issue is the lack of sufficient RAM to support both Microsoft Teams and other background applications. Closing all apps can free up the device’s memory:
- Double-press the home button or swipe up from the bottom (for devices with Face ID) to access the app switcher.
- Locate Microsoft Teams and swipe it up to close.
Solution 5: Update Microsoft Teams
Using an outdated version of Microsoft Teams can lead to not opening. Ensure you have the latest version installed by checking for updates in the App store. Developers regularly release updates to fix bugs and improve performance.
Solution 6: Update Your Device’s OS
Keeping your device’s operating system up to date is crucial for app compatibility and performance:
- Go to Settings > General > Software Update.
- If an update is available, follow the prompts to install the latest version.
Solution 7: Reinstall Microsoft Teams
If updating doesn’t work, try reinstalling Microsoft Teams:
- Press and hold the app icon on your home screen until a menu appears.
- Tap “Remove App” or “Delete App” and confirm.
- Reinstall Microsoft Teams from the App Store.
In conclusion, Microsoft Teams crashing on an iPhone is an issue that can be resolved with some straightforward steps. From checking the server status of Teams to updating your device’s operating system, or even reinstalling the app, there are several measures you can take to restore functionality. By following the solutions provided, you should be able to minimize the downtime caused by such crashes and continue collaborating with your colleagues without further interruptions. Remember to apply these fixes in sequence and verify if Microsoft Teams is back on track after each step.