Many iPhone users rely on Monzo Bank for their everyday banking needs. However, encountering a crash when trying to access your finances can be both inconvenient and alarming. Thankfully, there are several steps you can take to resolve this issue. This article will guide you through a variety of potential solutions aimed at getting the Monzo Bank app back up and running on your iPhone, ensuring that you can return to managing your money with minimal disruption.
Solution 1: Check Monzo Bank Server Status
Monzo Bank has faced outages before, and there is a good possibility that it might be facing downtimes now. We suggest you check Downdetector to check if Monzo Bank is down.
However, if Monzo Bank is up and running fine, let’s try a few more methods to troubleshoot and resolve the issue.
Solution 2: Restart Your Device
A simple yet effective starting point is to restart your device. This basic troubleshooting step can resolve minor glitches and improve your device’s performance, ensuring a smoother operation of Monzo Bank.
Here’s how you can restart:
- To turn off your device:
- For iPhone X and later models: Press and hold the volume down button along with the side button.
- For iPhone SE (2nd or 3rd generation), 7, and 8: Press and hold the side button.
- For iPhone SE (1st generation), 5s, 5c, or 5: Press and hold the top power button.
- Slide to power off when prompted and wait for about 30 seconds.
- Power your device back on by holding the power button until the logo appears.
Solution 3: Toggle Airplane Mode
Toggling Airplane Mode on and off can refresh your iPhone’s network connections, which might solve the crashing issue:
- Swipe into your iPhone’s Control Center.
- Tap the Airplane Mode icon to turn it on, wait a few seconds, then tap again to turn it off.
Solution 4: Close Monzo Bank and Background Apps
Another common issue is the lack of sufficient RAM to support both Monzo Bank and other background applications. Closing all apps can free up the iPhone’s memory:
- Double-press the home button or swipe up from the bottom (for devices with Face ID) to access the app switcher.
- Locate Monzo Bank and swipe it up to close.
Solution 5: Update Monzo Bank
Using an outdated version of Monzo Bank can lead to not working. Ensure you have the latest version installed by checking for updates in the App store. Developers regularly release updates to fix bugs and improve performance.
Solution 6: Update Your Device’s OS
Keeping your device’s operating system up to date is crucial for app compatibility and performance:
- Go to Settings > General > Software Update.
- If an update is available, follow the prompts to install the latest version.
Solution 7: Reinstall Monzo Bank
If updating doesn’t work, try reinstalling Monzo Bank:
- Press and hold the app icon on your home screen until a menu appears.
- Tap “Remove App” or “Delete App” and confirm.
- Reinstall Monzo Bank from the App Store.
In conclusion, experiencing a crash with the Monzo Bank app on your iPhone is a solvable problem. By trying the solutions presented in this article—ranging from checking server status to updating your device or reinstalling the app—you’ll likely be able to overcome this hurdle. Staying calm and methodically working through these steps will help ensure that you regain access to your banking app and are able to continue managing your finances with ease.