Many iPhone users have recently reported issues with the McDonald’s app crashing unexpectedly. This can be frustrating when you’re trying to place an order or look up information. If you’re one of those affected, don’t worry—there are several steps you can take to potentially solve the problem. From basic troubleshooting to more involved fixes, the solutions outlined in this article are designed to get your app back up and running smoothly.
Solution 1: Check McDonalds Server Status
McDonalds has faced outages before, and there is a good possibility that it might be facing downtimes now. We suggest you check Downdetector to check if McDonalds is down.
However, if McDonalds is up and running fine, let’s try a few more methods to troubleshoot and resolve the issue.
Solution 2: Restart Your Device
A simple yet effective starting point is to restart your device. This basic troubleshooting step can resolve minor glitches and improve your device’s performance, ensuring a smoother operation of McDonalds.
Here’s how you can restart:
- To turn off your device:
- For iPhone X and later models: Press and hold the volume down button along with the side button.
- For iPhone SE (2nd or 3rd generation), 7, and 8: Press and hold the side button.
- For iPhone SE (1st generation), 5s, 5c, or 5: Press and hold the top power button.
- Slide to power off when prompted and wait for about 30 seconds.
- Power your device back on by holding the power button until the logo appears.
Solution 3: Toggle Airplane Mode
Toggling Airplane Mode on and off can refresh your iPhone’s network connections, which might solve the crashing issue:
- Swipe into your device’s Control Center.
- Tap the Airplane Mode icon to turn it on, wait a few seconds, then tap again to turn it off.
Solution 4: Close McDonalds and Background Apps
Another common issue is the lack of sufficient RAM to support both McDonalds and other background applications. Closing all apps can free up the iPhone’s memory:
- Double-press the home button or swipe up from the bottom (for devices with Face ID) to access the app switcher.
- Locate McDonalds and swipe it up to close.
Solution 5: Update McDonalds
Using an outdated version of McDonalds can lead to crashing. Ensure you have the latest version installed by checking for updates in the App store. Developers regularly release updates to fix bugs and improve performance.
Solution 6: Update Your Device’s OS
Keeping your device’s operating system up to date is crucial for app compatibility and performance:
- Go to Settings > General > Software Update.
- If an update is available, follow the prompts to install the latest version.
Solution 7: Reinstall McDonalds
If updating doesn’t work, try reinstalling McDonalds:
- Press and hold the app icon on your home screen until a menu appears.
- Tap “Remove App” or “Delete App” and confirm.
- Reinstall McDonalds from the App Store.
In conclusion, if you find the McDonald’s app keeps crashing on your iPhone, the methods listed in this article should help you resolve the issue. By following these simple solutions, you can often get the app to function properly again without too much hassle. Remember, should the problem persist after trying these fixes, it might be time to seek help from McDonald’s customer support or check online forums for further assistance.