Life360 is a popular app that provides location-sharing services for friends and family, but sometimes users may encounter crashes on their iPhones. When this happens, it can be frustrating and inconvenient. To help those experiencing this issue, we’ve compiled a list of troubleshooting steps you can take. These methods range from simple solutions like checking the server status or restarting your phone to more comprehensive actions such as updating the app or your device’s operating system.
Solution 1: Check Life360 Server Status
Life360 has faced outages before, and there is a good possibility that it might be facing downtimes now. We suggest you check Downdetector to check if Life360 is down.
However, if Life360 is up and running fine, let’s try a few more methods to troubleshoot and resolve the issue.
Solution 2: Restart Your Device
A simple yet effective starting point is to restart your device. This basic troubleshooting step can resolve minor glitches and improve your device’s performance, ensuring a smoother operation of Life360.
Here’s how you can restart:
- To turn off your device:
- For iPhone X and later models: Press and hold the volume down button along with the side button.
- For iPhone SE (2nd or 3rd generation), 7, and 8: Press and hold the side button.
- For iPhone SE (1st generation), 5s, 5c, or 5: Press and hold the top power button.
- Slide to power off when prompted and wait for about 30 seconds.
- Power your iPhone back on by holding the power button until the logo appears.
Solution 3: Toggle Airplane Mode
Toggling Airplane Mode on and off can refresh your device’s network connections, which might solve the crashing issue:
- Swipe into your iPhone’s Control Center.
- Tap the Airplane Mode icon to turn it on, wait a few seconds, then tap again to turn it off.
Solution 4: Close Life360 and Background Apps
Another common issue is the lack of sufficient RAM to support both Life360 and other background applications. Closing all apps can free up the iPhone’s memory:
- Double-press the home button or swipe up from the bottom (for devices with Face ID) to access the app switcher.
- Locate Life360 and swipe it up to close.
Solution 5: Update Life360
Using an outdated version of Life360 can lead to not opening. Ensure you have the latest version installed by checking for updates in the App store. Developers regularly release updates to fix bugs and improve performance.
Solution 6: Update Your Device’s OS
Keeping your device’s operating system up to date is crucial for app compatibility and performance:
- Go to Settings > General > Software Update.
- If an update is available, follow the prompts to install the latest version.
Solution 7: Reinstall Life360
If updating doesn’t work, try reinstalling Life360:
- Press and hold the app icon on your home screen until a menu appears.
- Tap “Remove App” or “Delete App” and confirm.
- Reinstall Life360 from the App Store.
In conclusion, if Life360 crashes on your iPhone, don’t panic. By following the steps outlined in this article—from checking for server outages to reinstalling the app—you should be able to resolve the problem and get back to connecting with your loved ones. Remember that the solutions provided are straightforward and aimed at restoring the app’s functionality with minimal stress.
