Smartphones have transformed the way we manage our finances, with banking apps like Barclays providing the convenience of handling monetary transactions straight from our devices. However, it’s not uncommon for these applications to encounter hiccups, and Barclays is no exception. Users may sometimes find that the Barclays app crashes on their iPhone, which can be a source of frustration for those relying on it for their banking needs. The good news is that there are several troubleshooting steps you can take to resolve this issue and get back to managing your finances with ease.
Solution 1: Check Barclays Server Status
Barclays has faced outages before, and there is a good possibility that it might be facing downtimes now. We suggest you check Downdetector to check if Barclays is down.
However, if Barclays is up and running fine, let’s try a few more methods to troubleshoot and resolve the issue.
Solution 2: Restart Your Device
A simple yet effective starting point is to restart your device. This basic troubleshooting step can resolve minor glitches and improve your device’s performance, ensuring a smoother operation of Barclays.
Here’s how you can restart:
- To turn off your device:
- For iPhone X and later models: Press and hold the volume down button along with the side button.
- For iPhone SE (2nd or 3rd generation), 7, and 8: Press and hold the side button.
- For iPhone SE (1st generation), 5s, 5c, or 5: Press and hold the top power button.
- Slide to power off when prompted and wait for about 30 seconds.
- Power your device back on by holding the power button until the logo appears.
Solution 3: Toggle Airplane Mode
Toggling Airplane Mode on and off can refresh your iPhone’s network connections, which might solve the crashing issue:
- Swipe into your iPhone’s Control Center.
- Tap the Airplane Mode icon to turn it on, wait a few seconds, then tap again to turn it off.
Solution 4: Close Barclays and Background Apps
Another common issue is the lack of sufficient RAM to support both Barclays and other background applications. Closing all apps can free up the iPhone’s memory:
- Double-press the home button or swipe up from the bottom (for devices with Face ID) to access the app switcher.
- Locate Barclays and swipe it up to close.
Solution 5: Update Barclays
Using an outdated version of Barclays can lead to not working. Ensure you have the latest version installed by checking for updates in the App store. Developers regularly release updates to fix bugs and improve performance.
Solution 6: Update Your Device’s OS
Keeping your device’s operating system up to date is crucial for app compatibility and performance:
- Go to Settings > General > Software Update.
- If an update is available, follow the prompts to install the latest version.
Solution 7: Reinstall Barclays
If updating doesn’t work, try reinstalling Barclays:
- Press and hold the app icon on your home screen until a menu appears.
- Tap “Remove App” or “Delete App” and confirm.
- Reinstall Barclays from the App Store.
In conclusion, experiencing app crashes can be a nuisance, especially when it affects something as critical as your banking operations. By following the suggested solutions, such as checking server status, restarting your device, toggling Airplane mode, closing unnecessary apps, updating both the Barclays app and your iPhone’s operating system, or possibly reinstalling the app, you stand a good chance of overcoming the challenges posed by the Barclays app crashing on your iPhone. With these steps, you can swiftly return to enjoying seamless financial management on the go.