Smartphone applications sometimes hit a snag and leave users baffled and frustrated. Asda Rewards app is no exception, and when it crashes on an iPhone, it disrupts the seamless shopping experience that users have come to expect. This article aims to provide practical solutions for when Asda Rewards isn’t working as it should.
Solution 1: Check Asda Rewards Server Status
Asda Rewards has faced outages before, and there is a good possibility that it might be facing downtimes now. We suggest you check Downdetector to check if Asda Rewards is down.
However, if Asda Rewards is up and running fine, let’s try a few more methods to troubleshoot and resolve the issue.
Solution 2: Restart Your Device
A simple yet effective starting point is to restart your device. This basic troubleshooting step can resolve minor glitches and improve your device’s performance, ensuring a smoother operation of Asda Rewards.
Here’s how you can restart:
- To turn off your device:
- For iPhone X and later models: Press and hold the volume down button along with the side button.
- For iPhone SE (2nd or 3rd generation), 7, and 8: Press and hold the side button.
- For iPhone SE (1st generation), 5s, 5c, or 5: Press and hold the top power button.
- Slide to power off when prompted and wait for about 30 seconds.
- Power your iPhone back on by holding the power button until the logo appears.
Solution 3: Toggle Airplane Mode
Toggling Airplane Mode on and off can refresh your iPhone’s network connections, which might solve the crashing issue:
- Swipe into your device’s Control Center.
- Tap the Airplane Mode icon to turn it on, wait a few seconds, then tap again to turn it off.
Solution 4: Close Asda Rewards and Background Apps
Another common issue is the lack of sufficient RAM to support both Asda Rewards and other background applications. Closing all apps can free up the device’s memory:
- Double-press the home button or swipe up from the bottom (for devices with Face ID) to access the app switcher.
- Locate Asda Rewards and swipe it up to close.
Solution 5: Update Asda Rewards
Using an outdated version of Asda Rewards can lead to crashing. Ensure you have the latest version installed by checking for updates in the App store. Developers regularly release updates to fix bugs and improve performance.
Solution 6: Update Your Device’s OS
Keeping your device’s operating system up to date is crucial for app compatibility and performance:
- Go to Settings > General > Software Update.
- If an update is available, follow the prompts to install the latest version.
Solution 7: Reinstall Asda Rewards
If updating doesn’t work, try reinstalling Asda Rewards:
- Press and hold the app icon on your home screen until a menu appears.
- Tap “Remove App” or “Delete App” and confirm.
- Reinstall Asda Rewards from the App Store.
To ensure the best shopping experience, it’s crucial to get the Asda Rewards app up and running again on your iPhone. With the simple fixes detailed in this guide—ranging from server checks to app updates—you should be able to quickly address the majority of issues causing the Asda Rewards app to crash. If the problem persists, consider reaching out to Asda’s customer support for further assistance.
