If you’re experiencing crashes with the Royal Mail app on your iPhone, you’re not alone. Many users encounter similar problems, and it can be frustrating when you’re trying to track a package or manage your deliveries. Luckily, there are several troubleshooting tips you can try to get the app running smoothly again. These steps will guide you through common solutions that address the Royal Mail app’s performance issues on iPhones.
Solution 1: Check Royal Mail Server Status
Royal Mail has faced outages before, and there is a good possibility that it might be facing downtimes now. We suggest you check Downdetector to check if Royal Mail is down.
However, if Royal Mail is up and running fine, let’s try a few more methods to troubleshoot and resolve the issue.
Solution 2: Restart Your Device
A simple yet effective starting point is to restart your device. This basic troubleshooting step can resolve minor glitches and improve your device’s performance, ensuring a smoother operation of Royal Mail.
Here’s how you can restart:
- To turn off your device:
- For iPhone X and later models: Press and hold the volume down button along with the side button.
- For iPhone SE (2nd or 3rd generation), 7, and 8: Press and hold the side button.
- For iPhone SE (1st generation), 5s, 5c, or 5: Press and hold the top power button.
- Slide to power off when prompted and wait for about 30 seconds.
- Power your device back on by holding the power button until the logo appears.
Solution 3: Toggle Airplane Mode
Toggling Airplane Mode on and off can refresh your iPhone’s network connections, which might solve the crashing issue:
- Swipe into your iPhone’s Control Center.
- Tap the Airplane Mode icon to turn it on, wait a few seconds, then tap again to turn it off.
Solution 4: Close Royal Mail and Background Apps
Another common issue is the lack of sufficient RAM to support both Royal Mail and other background applications. Closing all apps can free up the device’s memory:
- Double-press the home button or swipe up from the bottom (for devices with Face ID) to access the app switcher.
- Locate Royal Mail and swipe it up to close.
Solution 5: Update Royal Mail
Using an outdated version of Royal Mail can lead to not working. Ensure you have the latest version installed by checking for updates in the App store. Developers regularly release updates to fix bugs and improve performance.
Solution 6: Update Your Device’s OS
Keeping your device’s operating system up to date is crucial for app compatibility and performance:
- Go to Settings > General > Software Update.
- If an update is available, follow the prompts to install the latest version.
Solution 7: Reinstall Royal Mail
If updating doesn’t work, try reinstalling Royal Mail:
- Press and hold the app icon on your home screen until a menu appears.
- Tap “Remove App” or “Delete App” and confirm.
- Reinstall Royal Mail from the App Store.
In conclusion, app crashes can be a nuisance, especially when it comes to something as crucial as managing your mail and packages. By following the steps outlined above, you stand a good chance of resolving any issues with the Royal Mail app on your iPhone. Whether it’s a server issue, a software glitch, or an outdated app version, these solutions are designed to help you get back to using the Royal Mail services with minimal interruption. Remember, maintaining your device’s health with regular updates and being mindful of app management can go a long way in preventing future crashes.
