If you’re a Klarna app user, you know how convenient it can be for managing payments and purchases. But what happens when the app suddenly crashes on your iPhone? It’s frustrating, but don’t worry—we’re here to help. In this article, we’ve compiled a list of easy-to-follow solutions to get your Klarna app back up and running smoothly. Whether it’s a server issue or something on your device that needs tweaking, we’ve got you covered with simple steps to resolve the problem.
Solution 1: Check Klarna Server Status
Klarna has faced outages before, and there is a good possibility that it might be facing downtimes now. We suggest you check Downdetector to check if Klarna is down.
However, if Klarna is up and running fine, let’s try a few more methods to troubleshoot and resolve the issue.
Solution 2: Restart Your Device
A simple yet effective starting point is to restart your device. This basic troubleshooting step can resolve minor glitches and improve your device’s performance, ensuring a smoother operation of Klarna.
Here’s how you can restart:
- To turn off your device:
- For iPhone X and later models: Press and hold the volume down button along with the side button.
- For iPhone SE (2nd or 3rd generation), 7, and 8: Press and hold the side button.
- For iPhone SE (1st generation), 5s, 5c, or 5: Press and hold the top power button.
- Slide to power off when prompted and wait for about 30 seconds.
- Power your device back on by holding the power button until the logo appears.
Solution 3: Toggle Airplane Mode
Toggling Airplane Mode on and off can refresh your device’s network connections, which might solve the crashing issue:
- Swipe into your device’s Control Center.
- Tap the Airplane Mode icon to turn it on, wait a few seconds, then tap again to turn it off.
Solution 4: Close Klarna and Background Apps
Another common issue is the lack of sufficient RAM to support both Klarna and other background applications. Closing all apps can free up the iPhone’s memory:
- Double-press the home button or swipe up from the bottom (for devices with Face ID) to access the app switcher.
- Locate Klarna and swipe it up to close.
Solution 5: Update Klarna
Using an outdated version of Klarna can lead to not working. Ensure you have the latest version installed by checking for updates in the App store. Developers regularly release updates to fix bugs and improve performance.
Solution 6: Update Your Device’s OS
Keeping your device’s operating system up to date is crucial for app compatibility and performance:
- Go to Settings > General > Software Update.
- If an update is available, follow the prompts to install the latest version.
Solution 7: Reinstall Klarna
If updating doesn’t work, try reinstalling Klarna:
- Press and hold the app icon on your home screen until a menu appears.
- Tap “Remove App” or “Delete App” and confirm.
- Reinstall Klarna from the App Store.
Final thoughts
Experiencing a crash with the Klarna app on your iPhone can interrupt your shopping and payments, but with the solutions provided, you should be able to tackle the issue with ease. Remember to check the server status, restart your device, or even reinstall the app if needed. By following these quick fixes, you’ll likely have Klarna running smoothly again in no time. Keep this guide handy for any future crashes, and get back to your seamless online transactions with confidence.
