Google Docs Crashing: 7 Ways to Fix on iPhone

Many iPhone users rely on Google Docs for their document creation and collaboration needs. Despite its reliability, like any other app, Google Docs may occasionally crash or stop working properly on your iPhone. This can be frustrating if you’re in the middle of important work. Luckily, there are several troubleshooting steps you can take to resolve the issue. This article outlines practical solutions to help you get Google Docs running smoothly again.

Solution 1: Check Google Docs Server Status

Google Docs has faced outages before, and there is a good possibility that it might be facing downtimes now. We suggest you check Downdetector to check if Google Docs is down.

However, if Google Docs is up and running fine, let’s try a few more methods to troubleshoot and resolve the issue.

Solution 2: Restart Your Device

A simple yet effective starting point is to restart your device. This basic troubleshooting step can resolve minor glitches and improve your device’s performance, ensuring a smoother operation of Google Docs.

Here’s how you can restart:

  1. To turn off your device:
    • For iPhone X and later models: Press and hold the volume down button along with the side button.
    • For iPhone SE (2nd or 3rd generation), 7, and 8: Press and hold the side button.
    • For iPhone SE (1st generation), 5s, 5c, or 5: Press and hold the top power button.
  2. Slide to power off when prompted and wait for about 30 seconds.
  3. Power your iPhone back on by holding the power button until the logo appears.

Solution 3: Toggle Airplane Mode

Toggling Airplane Mode on and off can refresh your device’s network connections, which might solve the crashing issue:

  1. Swipe into your iPhone’s Control Center.
  2. Tap the Airplane Mode icon to turn it on, wait a few seconds, then tap again to turn it off.
    Solution 3: Toggle Airplane Mode

Solution 4: Close Google Docs and Background Apps

Another common issue is the lack of sufficient RAM to support both Google Docs and other background applications. Closing all apps can free up the iPhone’s memory:

  1. Double-press the home button or swipe up from the bottom (for devices with Face ID) to access the app switcher.
  2. Locate Google Docs and swipe it up to close.
    close recent apps iphone

Solution 5: Update Google Docs

Using an outdated version of Google Docs can lead to crashing. Ensure you have the latest version installed by checking for updates in the App store. Developers regularly release updates to fix bugs and improve performance.

Update Google Docs on iPhone

Solution 6: Update Your Device’s OS

Keeping your device’s operating system up to date is crucial for app compatibility and performance:

  1. Go to Settings > General > Software Update.
  2. If an update is available, follow the prompts to install the latest version.

Solution 7: Reinstall Google Docs

If updating doesn’t work, try reinstalling Google Docs:

  1. Press and hold the app icon on your home screen until a menu appears.
    Reinstall Google Docs on iPhone
  2. Tap “Remove App” or “Delete App” and confirm.
  3. Reinstall Google Docs from the App Store.

In conclusion, while Google Docs crashing on your iPhone can interrupt your workflow, the solutions provided here are straightforward and effective. By checking server status, performing a simple restart, updating your software, or reinstalling the app, most issues can be resolved quickly. Always remember to keep your apps and device firmware current to minimize the chances of such disruptions.