Etsy is a popular marketplace for unique and creative goods, but it’s not without its issues. iPhone users may occasionally find that the app crashes unexpectedly, disrupting their browsing or purchasing experience. This can be due to various reasons, ranging from server problems to outdated software. Finding a solution can be frustrating, but with some simple troubleshooting steps, you can often get Etsy running smoothly again.
Solution 1: Check Etsy Server Status
Etsy has faced outages before, and there is a good possibility that it might be facing downtimes now. We suggest you check Downdetector to check if Etsy is down.
However, if Etsy is up and running fine, let’s try a few more methods to troubleshoot and resolve the issue.
Solution 2: Restart Your Device
A simple yet effective starting point is to restart your device. This basic troubleshooting step can resolve minor glitches and improve your device’s performance, ensuring a smoother operation of Etsy.
Here’s how you can restart:
- To turn off your device:
- For iPhone X and later models: Press and hold the volume down button along with the side button.
- For iPhone SE (2nd or 3rd generation), 7, and 8: Press and hold the side button.
- For iPhone SE (1st generation), 5s, 5c, or 5: Press and hold the top power button.
- Slide to power off when prompted and wait for about 30 seconds.
- Power your iPhone back on by holding the power button until the logo appears.
Solution 3: Toggle Airplane Mode
Toggling Airplane Mode on and off can refresh your device’s network connections, which might solve the crashing issue:
- Swipe into your device’s Control Center.
- Tap the Airplane Mode icon to turn it on, wait a few seconds, then tap again to turn it off.
Solution 4: Close Etsy and Background Apps
Another common issue is the lack of sufficient RAM to support both Etsy and other background applications. Closing all apps can free up the iPhone’s memory:
- Double-press the home button or swipe up from the bottom (for devices with Face ID) to access the app switcher.
- Locate Etsy and swipe it up to close.
Solution 5: Update Etsy
Using an outdated version of Etsy can lead to not opening. Ensure you have the latest version installed by checking for updates in the App store. Developers regularly release updates to fix bugs and improve performance.
Solution 6: Update Your Device’s OS
Keeping your device’s operating system up to date is crucial for app compatibility and performance:
- Go to Settings > General > Software Update.
- If an update is available, follow the prompts to install the latest version.
Solution 7: Reinstall Etsy
If updating doesn’t work, try reinstalling Etsy:
- Press and hold the app icon on your home screen until a menu appears.
- Tap “Remove App” or “Delete App” and confirm.
- Reinstall Etsy from the App Store.
In conclusion, a crashing Etsy app on an iPhone can typically be resolved through a few straightforward steps. Whether it’s checking server status, restarting your device, or updating the app and your iOS, these solutions help address common issues. By following these tips, you can get back to exploring and purchasing from the endless array of creative and handcrafted items that Etsy has to offer.
