When the MoneySavingExpert app stops working on your iPhone, it can be frustrating. If you’re facing this issue, you’re not alone. Many users experience app crashes, but fortunately, there are several straightforward steps you can take to try and fix the problem. Whether it’s checking the server status or updating your device, this article will guide you through some simple solutions to get your MoneySavingExpert app back up and running.
Solution 1: Check MoneySavingExpert Server Status
MoneySavingExpert has faced outages before, and there is a good possibility that it might be facing downtimes now. We suggest you check Downdetector to check if MoneySavingExpert is down.
However, if MoneySavingExpert is up and running fine, let’s try a few more methods to troubleshoot and resolve the issue.
Solution 2: Restart Your Device
A simple yet effective starting point is to restart your device. This basic troubleshooting step can resolve minor glitches and improve your device’s performance, ensuring a smoother operation of MoneySavingExpert.
Here’s how you can restart:
- To turn off your device:
- For iPhone X and later models: Press and hold the volume down button along with the side button.
- For iPhone SE (2nd or 3rd generation), 7, and 8: Press and hold the side button.
- For iPhone SE (1st generation), 5s, 5c, or 5: Press and hold the top power button.
- Slide to power off when prompted and wait for about 30 seconds.
- Power your device back on by holding the power button until the logo appears.
Solution 3: Toggle Airplane Mode
Toggling Airplane Mode on and off can refresh your device’s network connections, which might solve the crashing issue:
- Swipe into your device’s Control Center.
- Tap the Airplane Mode icon to turn it on, wait a few seconds, then tap again to turn it off.
Solution 4: Close MoneySavingExpert and Background Apps
Another common issue is the lack of sufficient RAM to support both MoneySavingExpert and other background applications. Closing all apps can free up the iPhone’s memory:
- Double-press the home button or swipe up from the bottom (for devices with Face ID) to access the app switcher.
- Locate MoneySavingExpert and swipe it up to close.
Solution 5: Update MoneySavingExpert
Using an outdated version of MoneySavingExpert can lead to crashing. Ensure you have the latest version installed by checking for updates in the App store. Developers regularly release updates to fix bugs and improve performance.
Solution 6: Update Your Device’s OS
Keeping your device’s operating system up to date is crucial for app compatibility and performance:
- Go to Settings > General > Software Update.
- If an update is available, follow the prompts to install the latest version.
Solution 7: Reinstall MoneySavingExpert
If updating doesn’t work, try reinstalling MoneySavingExpert:
- Press and hold the app icon on your home screen until a menu appears.
- Tap “Remove App” or “Delete App” and confirm.
- Reinstall MoneySavingExpert from the App Store.
Final thoughts
In conclusion, a crashing app can disrupt your day, but with these easy-to-follow solutions, you can often resolve the issue quickly. Remember to start with the basics such as restarting your device and checking for updates. If all else fails, reinstalling the MoneySavingExpert app might just do the trick. By systematically troubleshooting, you should be able to overcome the crashing problems and continue saving money with minimal interruption.