Many iPhone users love shopping on the SHEIN app for its vast collection of trendy clothing at affordable prices. However, like any other mobile application, users might sometimes face the frustrating issue of the app crashing unexpectedly. Whether it’s during a casual browse through new arrivals or at the crucial moment of making a purchase, an app crash can disrupt your shopping experience. The solutions we’re about to explore aim to rectify this problem and ensure a smooth, uninterrupted shopping journey on the SHEIN app.
Solution 1: Check SHEIN Server Status
SHEIN has faced outages before, and there is a good possibility that it might be facing downtimes now. We suggest you check Downdetector to check if SHEIN is down.
However, if SHEIN is up and running fine, let’s try a few more methods to troubleshoot and resolve the issue.
Solution 2: Restart Your Device
A simple yet effective starting point is to restart your device. This basic troubleshooting step can resolve minor glitches and improve your device’s performance, ensuring a smoother operation of SHEIN.
Here’s how you can restart:
- To turn off your device:
- For iPhone X and later models: Press and hold the volume down button along with the side button.
- For iPhone SE (2nd or 3rd generation), 7, and 8: Press and hold the side button.
- For iPhone SE (1st generation), 5s, 5c, or 5: Press and hold the top power button.
- Slide to power off when prompted and wait for about 30 seconds.
- Power your device back on by holding the power button until the logo appears.
Solution 3: Toggle Airplane Mode
Toggling Airplane Mode on and off can refresh your iPhone’s network connections, which might solve the crashing issue:
- Swipe into your device’s Control Center.
- Tap the Airplane Mode icon to turn it on, wait a few seconds, then tap again to turn it off.
Solution 4: Close SHEIN and Background Apps
Another common issue is the lack of sufficient RAM to support both SHEIN and other background applications. Closing all apps can free up the device’s memory:
- Double-press the home button or swipe up from the bottom (for devices with Face ID) to access the app switcher.
- Locate SHEIN and swipe it up to close.
Solution 5: Update SHEIN
Using an outdated version of SHEIN can lead to not working. Ensure you have the latest version installed by checking for updates in the App store. Developers regularly release updates to fix bugs and improve performance.
Solution 6: Update Your Device’s OS
Keeping your device’s operating system up to date is crucial for app compatibility and performance:
- Go to Settings > General > Software Update.
- If an update is available, follow the prompts to install the latest version.
Solution 7: Reinstall SHEIN
If updating doesn’t work, try reinstalling SHEIN:
- Press and hold the app icon on your home screen until a menu appears.
- Tap “Remove App” or “Delete App” and confirm.
- Reinstall SHEIN from the App Store.
Navigating through app crashes can be a hassle, but with the right troubleshooting steps, you can usually resolve the issue in no time. By following the suggested solutions such as checking server statuses, updating your app and device, or even reinstalling SHEIN, you’re likely to get back to your seamless shopping experience on your iPhone. Remember that technology glitches are common, but with a little patience and some quick fixes, you can overcome these obstacles and continue enjoying the vast fashion world that SHEIN offers.
