Millions of iPhone users rely on Messenger every day for personal and professional communications. However, sometimes the app can crash unexpectedly, which can be incredibly frustrating. Whether you’re dealing with this issue right now or want to be prepared for the future, it’s important to know the steps to take that can help you resolve the problem quickly and effectively. In this article, we will explore some tried-and-true methods to fix Messenger when it’s not working on your iPhone.
Solution 1: Check Messenger Server Status
Messenger has faced outages before, and there is a good possibility that it might be facing downtimes now. We suggest you check Downdetector to check if Messenger is down.
However, if Messenger is up and running fine, let’s try a few more methods to troubleshoot and resolve the issue.
Solution 2: Restart Your Device
A simple yet effective starting point is to restart your device. This basic troubleshooting step can resolve minor glitches and improve your device’s performance, ensuring a smoother operation of Messenger.
Here’s how you can restart:
- To turn off your device:
- For iPhone X and later models: Press and hold the volume down button along with the side button.
- For iPhone SE (2nd or 3rd generation), 7, and 8: Press and hold the side button.
- For iPhone SE (1st generation), 5s, 5c, or 5: Press and hold the top power button.
- Slide to power off when prompted and wait for about 30 seconds.
- Power your device back on by holding the power button until the logo appears.
Solution 3: Toggle Airplane Mode
Toggling Airplane Mode on and off can refresh your iPhone’s network connections, which might solve the crashing issue:
- Swipe into your device’s Control Center.
- Tap the Airplane Mode icon to turn it on, wait a few seconds, then tap again to turn it off.
Solution 4: Close Messenger and Background Apps
Another common issue is the lack of sufficient RAM to support both Messenger and other background applications. Closing all apps can free up the device’s memory:
- Double-press the home button or swipe up from the bottom (for devices with Face ID) to access the app switcher.
- Locate Messenger and swipe it up to close.
Solution 5: Update Messenger
Using an outdated version of Messenger can lead to crashing. Ensure you have the latest version installed by checking for updates in the App store. Developers regularly release updates to fix bugs and improve performance.
Solution 6: Update Your Device’s OS
Keeping your device’s operating system up to date is crucial for app compatibility and performance:
- Go to Settings > General > Software Update.
- If an update is available, follow the prompts to install the latest version.
Solution 7: Reinstall Messenger
If updating doesn’t work, try reinstalling Messenger:
- Press and hold the app icon on your home screen until a menu appears.
- Tap “Remove App” or “Delete App” and confirm.
- Reinstall Messenger from the App Store.
In conclusion, experiencing crashes with Messenger on your iPhone can disrupt your day, but by following these straightforward solutions, you can often resolve the issue promptly. Whether it’s a server problem, a software update, or just a temporary glitch, there’s usually a fix that will get your app back up and running. Don’t let a crashing app slow you down—use these tips to stay connected with your contacts on Messenger.
