With the ever-growing demand for on-the-go entertainment, apps like Disney+ have become essential for movie and series enthusiasts. However, tech glitches, such as the app crashing on iPhones, can disrupt your journey to the magical world of Disney. If you find yourself staring at a frozen screen or a sudden app shutdown, don’t let frustration take over. In this article, we will explore some tried and tested solutions to get your Disney+ experience back on track without needing a magic wand.
Solution 1: Check Disney+ Server Status
Disney+ has faced outages before, and there is a good possibility that it might be facing downtimes now. We suggest you check Downdetector to check if Disney+ is down.
However, if Disney+ is up and running fine, let’s try a few more methods to troubleshoot and resolve the issue.
Solution 2: Restart Your Device
A simple yet effective starting point is to restart your device. This basic troubleshooting step can resolve minor glitches and improve your device’s performance, ensuring a smoother operation of Disney+.
Here’s how you can restart:
- To turn off your device:
- For iPhone X and later models: Press and hold the volume down button along with the side button.
- For iPhone SE (2nd or 3rd generation), 7, and 8: Press and hold the side button.
- For iPhone SE (1st generation), 5s, 5c, or 5: Press and hold the top power button.
- Slide to power off when prompted and wait for about 30 seconds.
- Power your device back on by holding the power button until the logo appears.
Solution 3: Toggle Airplane Mode
Toggling Airplane Mode on and off can refresh your device’s network connections, which might solve the crashing issue:
- Swipe into your iPhone’s Control Center.
- Tap the Airplane Mode icon to turn it on, wait a few seconds, then tap again to turn it off.
Solution 4: Close Disney+ and Background Apps
Another common issue is the lack of sufficient RAM to support both Disney+ and other background applications. Closing all apps can free up the iPhone’s memory:
- Double-press the home button or swipe up from the bottom (for devices with Face ID) to access the app switcher.
- Locate Disney+ and swipe it up to close.
Solution 5: Update Disney+
Using an outdated version of Disney+ can lead to crashing. Ensure you have the latest version installed by checking for updates in the App store. Developers regularly release updates to fix bugs and improve performance.
Solution 6: Update Your Device’s OS
Keeping your device’s operating system up to date is crucial for app compatibility and performance:
- Go to Settings > General > Software Update.
- If an update is available, follow the prompts to install the latest version.
Solution 7: Reinstall Disney+
If updating doesn’t work, try reinstalling Disney+:
- Press and hold the app icon on your home screen until a menu appears.
- Tap “Remove App” or “Delete App” and confirm.
- Reinstall Disney+ from the App Store.
In conclusion, a crashing Disney+ app doesn’t have to spell the end of your entertainment time. By following these straightforward steps—checking server status, rebooting your device, using Airplane Mode, closing unnecessary apps, updating the Disney+ app and iOS, or even reinstalling the app—you can resolve most issues swiftly. With these tips, you can return to enjoying your favorite Disney content and ensure that your digital magic carpet ride remains smooth and uninterrupted.
